3/15/2022, 1:00-3:00 pm

Creating Caring Communities:  Practical Tools for Staff in Housing to Promote Civility and Decrease Social Aggression

With Mary Curlew, LICSW, Director of Mental Health and Aging for Services for Older Adults, Jewish Family & Children’s Service

Join us for this 2-hour presentation on March 15, 2022
1:00-3:00 pm Live ZOOM Webinar
2 Continuing Education Units issued by VHFA

This training is free, but you must register.  Registration closes at noon on 3/13/2022.

Social Aggression is a form of violence. In a residential community, social aggression may also be a lease violation as it impacts a resident’s right to peaceful enjoyment of their environment. A hostile environment can also lead to severe social isolation and even suicide. In this workshop, staff who work with older adults in congregate settings will learn not only about social aggression and how to effectively intervene when it is happening in their community but also how to create an atmosphere of caring. Participants will learn proven strategies to build stronger, more welcoming organizations and communities where social aggression, even in stressful times, is less likely to happen.
Mary Curlew, LICSW, is the Director of Mental Health and Aging for Services for Older Adults at Jewish Family & Children’s Service, Waltham, MA. She is a Mental Health and Housing team member through JF&CS providing training and consultation for staff and residents in independent senior housing and related agencies. Mary has over 20 years’ experience providing mental health services and training in a variety of settings. Her specialties include trauma informed care, older adult behavioral health, caregiver support and holistic approaches to health care. Mary is a graduate of Boston College’s Graduate School of Social Work and has advanced training in EMDR, CBT, DBT and mindfulness.

Sponsored By:  Vermont Housing Managers Association, NERSC & VHFA

 Sponsors Include:

Vermont Housing Managers Association
Vermont Housing Finance Agency

New England Resident Service Coordinators, Inc.

Admission is FREE for VRSC and VHMA members.

Questions? Email cassano@cathedralsquare.org or andrea@nerscinc.org


Quarterly Idea Share Virtual Meetings - Bring your resident ideas, resources and issues to the members for sharing and problem solving.  

Next Meeting:  2/8/2022, 3:00-4:00 pm via Zoom

Email andrea@nerscinc.org for details.


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VRSC is a membership organization of professionals from throughout the state.  Offered in the spring and fall, trainings include lunch and are open to the public for a small fee of $10.  VRSC and VHMA members can attend at no charge.   With attendance averaging around 50 people, the trainings cover topics that are not only relevant to Resident Service Coordinators, but other housing professionals, social workers, and community service providers.  These meetings are an excellent opportunity to network, build relationships, and learn best practices.  We rely on the support of our sponsors to help offset the costs of meeting location, professional fees and meals.  For information on the available sponsorship opportunities, please click here.  


VRSC meetings are held following the trainings and lunch.  Meetings generally last 1 hour and are open to members and prospective members.  Our Annual Meeting is held in the fall when we vote in new officers, approve a new budget, review annual materials, and discuss future trainings.

Meeting Minutes

Additional trainings are available through our partners.  Click here for more information.